Tenant Fees

Permitted payments

  • Before the tenancy starts (payable to PLATFORM_ ‘the Agent’)
  • Holding Deposit: 1 week’s rent
  • Deposit: 5 weeks’ rent

During the tenancy (payable to the Agent)

  • Charge of up to £50 if you want to change the tenancy agreement
  • Charge of interest for the late payment of rent at a rate of 3% per day after 14 days.
  • Charge of £50 for the reasonably incurred costs for the loss of keys/security devices
  • Early termination payment £100 for remarketing the apartment
  • Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy

During the tenancy (payable to the provider) if permitted and applicable:

  • Utilities – gas or heat and hot water, electricity, water and sewerage
  • Communications – telephone and broadband
  • Subscription to cable/satellite supplier
  • Television licence
  • Council Tax

Other permitted payments

We may also charge for other permitted payments, not included above, under the relevant legislation, including contractual damages. PLATFORM_ is a member of RICS, which is a client money protection scheme, and also a member of The Property Ombudsman which is a redress scheme.